Sales on Payment Info Page not updating
Of the 14 products I have some minor influence in, I have not sold anything since Jan. 20th, according to my payment info page. Is something up?
Promoted
Response
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Phatpat-
What you're seeing is indeed incorrect. When the new UI was rolling out we had to suspend auto-payment updating because of a load issue (every time someone bought a product our servers had to pay out fractions of pennies to hundreds of people... causing the site to be slow).
Toward the end of next week, we will have a good solution in place. You'll have everything re-activated, and you'll see retroactive payments for the time that has lapsed. Rest assured in the mean time all sales/influence is still being tracked / accounted for.
Now that the new site is up, simplifying that payments page is our top priority. Since our launch it has been hard to read/follow/understand... and it should finally be fixed up in the coming days.
If you have any other questions feel free to reach out to us here.. We look forward to getting you all paid up.
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Phatpat-
What you're seeing is indeed incorrect. When the new UI was rolling out we had to suspend auto-payment updating because of a load issue (every time someone bought a product our servers had to pay out fractions of pennies to hundreds of people... causing the site to be slow).
Toward the end of next week, we will have a good solution in place. You'll have everything re-activated, and you'll see retroactive payments for the time that has lapsed. Rest assured in the mean time all sales/influence is still being tracked / accounted for.
Now that the new site is up, simplifying that payments page is our top priority. Since our launch it has been hard to read/follow/understand... and it should finally be fixed up in the coming days.
If you have any other questions feel free to reach out to us here.. We look forward to getting you all paid up. -
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Has any progress been made on this? It says that it should have been fixed, but I still don't see the payment info updating.
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Hey Erik,
Unfortunately, it's not fixed just yet. Our developer blogged about it recently -- check out this link: http://aquirkyblog.com/2010/02/cash-m...
Thanks for your patience! -
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Any more news on this issue? We keep hearing "early next week" for the past few weeks, but no site update yet. We'd love to be kept in the loop! Thanks, Quirky!
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Our apologies, again. I sent out an update in this week's newsletter. Check it out at this link: http://aquirkyblog.com/assets/blasts/.... Thanks so much for your patience.
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Did this happen?
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Hey, Jess, looks as if the newsletter no longer contains that info. Any update?
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